Frequent Questions

You can book through our website or by calling +34 952 577 171.

We have the following categories available: Classic Room, Basic Comfort, Pool & Garden View and Mediterranean View.

Our cancellation policy may vary depending on the season. You can cancel from 48 hours to 7 days in advance free of charge if you choose the flexible rate. If, on the other hand, you choose the non-refundable rate, the amount paid will not be returned, and a change of dates is permitted. We recommend that you review the specific conditions during the booking process.

If you booked through an agency, you must contact them directly. If your booking was made with us, you can manage it in the "My bookings" section of our website by entering your email and booking reference, or by calling us at +34 952 577 171.

If your rate is flexible, payment for the first night is required at the time of booking and is paid by credit card. The remainder of the stay will be paid upon arrival at the hotel. If your rate is non-refundable, the total stay will be charged at the time of confirming your reservation.

Yes, payment for the first night is required if your rate is flexible, and the total stay if it is non-refundable.

We accept credit or debit cards and cash. Please note that, according to Spanish legislation, cash payments cannot exceed €999.

For groups, please contact the hotel directly. comercial@parasolbydorobe.com

Yes, check our offers on the website. In addition, if you become a member of the Be-Dorobe Club you can enjoy exclusive discounts.

You will receive a confirmation email after making your reservation.

Yes, the hotel has private outdoor/uncovered parking. It has 40 spaces, costs €15 per day, spaces are limited, and cannot be booked in advance.

The reception is open 24 hours a day, 7 days a week.

There is no shuttle service.

You must present your identity document: ID card, passport, NIE, or residence permit.

Yes, we offer a free luggage storage service for your convenience.

We have two parking areas available at a cost of €10 per day. Spaces are limited and cannot be reserved in advance. Please check availability at the front desk upon your arrival.

You can take a taxi directly from the airport to the hotel for +/- €25. You can also use the C1 commuter train to Arroyo de la Miel and walk approximately 20 minutes to the hotel.

Yes, you can book from the Transfers & Experiences section.

Yes. The hotel has three water areas: a main outdoor pool for adults with a large terrace and bar, a children's pool, and a Zen pool with a solarium for a quieter atmosphere. All are located in the 4,000 m² garden.

The hotel offers accommodation with buffet breakfast or half board (buffet breakfast and dinner). The buffet restaurant is located next to the main pool. There is also a Food Truck in the garden for snacks and drinks during the day.

Yes. The hotel has an equipped gym with garden views, free for use by all guests.

The hotel has a garden of approx. 4,000 m², outdoor pool, children's pool, buffet restaurant, bar/lounge, pool bar, terrace, gym, and common areas. It also offers excursion sales, car rental, laundry, and a courtesy room/area to shower and change after check-out. There is no entertainment for adults, children, or night-time entertainment.

Yes, WiFi is free throughout the hotel, including in the rooms and common areas.

Mediterranean and international buffet-style cuisine.

We offer a snack and food truck service during the season.

We do not have room service.

Yes, we have adapted rooms subject to availability. It is necessary to request them expressly before arrival.

Only some categories.

Yes, the rooms have a safe. It is paid: €3 + €10 deposit.

Most rooms have two 90 cm single beds. We also have some rooms with a double bed, subject to availability.

We do not have irons in the rooms for safety reasons. The hotel offers laundry and ironing services.

Type F sockets.

The hotel is located at Calle San Fermín 11, in the Benalmádena Costa neighborhood, municipality of Benalmádena, province of Málaga. It is a 5-minute walk from the nearest beach and the Benalmádena Marina, a 15-minute drive from Málaga-Costa del Sol Airport, and 20 minutes from the center of Málaga.

The hotel is not specifically focused on families with children, as the maximum occupancy allowed is 2 adults + 1 child under 12 years old.

The nearest beach is approximately a 5-minute walk from the hotel.

Yes, you can book a hotel + flight package directly from the official website.

Yes. By booking directly at sanferminbydorobe.com, you are guaranteed the best available price and exclusive discounts not found on other platforms. Be-Dorobe Club members earn nights that can be redeemed for additional benefits.

Puerto Marina, Paloma Park, Benalmádena Cable Car, Selwo Marina, Santa Ana Beach and Arroyo de la Miel.

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